I am happy with the items I ordered, but the delivery service was very disappointing. The driver was rude and confused the addresses. To make matters worse, he sent me someone else’s personal details (including their phone number and address) on WhatsApp “to confirm” if the delivery was for me. This makes no sense, because if he is already calling or messaging me on my number, he should know it’s not the same as the one in the picture he sent. This shows carelessness and raises serious concerns about customer privacy and professionalism
Very good product and excellent customer service. 2nd machine purchased from this company.
F
France Siwela
Good
Good
N
Ndumiso Ndhlovu
Excellent Customer Service
I am very happy with the service I received. They assisted me chose the right machine for overlock. They were upfront with me that it will come unassembled and they even gave me a good discount. Keep up the good work.
P
Palesa Tshukudu
I am not happy that the machine was not assembled. I had to get a machinist to put together over 700 parts that came in boxes at an extra cost :(
This delayed my productivity
In future, please give options for assembly of machines. Not all of us are specialists
