They provide a very efficient service, delivery was quick as well. Only drawback is not being able to see the nature of the material, but that is part of buying online.
The Duchess satin is much thicker than expected but looks great!
Ordered on Wednesday, delivered on Friday. Product arrived in good shape. I have never used one of these before and was very happy when the preinstalled settings and spool stitched perfectly from the first pull of the trigger.
